Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

"help" procedure for retrieving html backup from flash drive doesn't work.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

RalphEwton
RalphEwton
more options

I backed up bookmarks from old computer to flash drive. I followed procedures exactly to restore to new computer. Screens behave as predicted, filenames accepted, but restore does NOT happen. The files are there on J:\ drive. Why won't "restore" load them???

I backed up bookmarks from old computer to flash drive. I followed procedures exactly to restore to new computer. Screens behave as predicted, filenames accepted, but restore does NOT happen. The files are there on J:\ drive. Why won't "restore" load them???

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup. You can check that via the right-click context menu of that file and open the Properties. If you are not sure about the file type then you can open the file in Firefox via "File > Open File" A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

You may need to add quotes ("bookmarks.xxx") around the name to rename the file to the correct file extension.