Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot see mbox file in thunderbird

  • 1 reply
  • 0 have this problem
  • Paskiausią atsakymą parašė sfhowes

NewToThis
NewToThis
more options

Hello,

I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing.

Please help.

Hello, I downloaded Google Takeout file, I was able to see it in my computer. But when I tried to import the mbox file into Thunderbird, it's not showing. Please help.

All Replies (1)

sfhowes
sfhowes
  • Top 25 Contributor
more options

If the file is of the form file.mbox, remove the .mbox extension, then copy it into the Mail/Local Folders location of the profile, with TB closed. Help/More Troubleshooting, Profile Folder, Open Folder, to open the profile in File Explorer. Restart TB and view the folder under Local Folders in the Folder Pane.

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.