Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Screenshot button isn't working on some sites.

  • 3 replies
  • 5 have this problem
  • 1 view
  • Paskiausią atsakymą parašė gendalf

gendalf
gendalf
more options

e.g. ya.ru the ctrl+shift+s or the toolbar button.

e.g. ya.ru the ctrl+shift+s or the toolbar button.

Chosen solution

Works here as well.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

Hakan
Hakan
more options

Hi, I checked ya.ru and screenshot is working with ctrl+shift+s Maybe it's not because of Firefox itself. Which FF version you are using? Mine is 110.0

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Works here as well.

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
gendalf
gendalf Klausimą uždavęs asmuo
more options

I didn't expect ublock to be blocking a built-in feature.