Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Inbound server error

haveforkwilltravel
haveforkwilltravel
more options

I moved from CA to AZ and am stuck with CenturyLink. Now when I try to use Thunderbird as my mail client, I get the following error message: "Sending of password for user stumpie1@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later."

I'm using a POP mail server "inbound.att.net", SSL/TLS Normal password. It worked just fine with ATT Uverse connection, but not here.

Login to the outbound server also doesn't work. I downloaded and installed the latest Thunderbird version. Everything works just fine on Firefox.

Any thoughts are appreciated.

I moved from CA to AZ and am stuck with CenturyLink. Now when I try to use Thunderbird as my mail client, I get the following error message: "Sending of password for user stumpie1@sbcglobal.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later." I'm using a POP mail server "inbound.att.net", SSL/TLS Normal password. It worked just fine with ATT Uverse connection, but not here. Login to the outbound server also doesn't work. I downloaded and installed the latest Thunderbird version. Everything works just fine on Firefox. Any thoughts are appreciated.

Chosen solution

You have to create the key on the AT&T site and then enter it when TB asks for a password.

https://www.att.com/support/article/email-support/KM1240308

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

AT&T accounts require secure mail keys in TB:

https://support.mozilla.org/en-US/questions/1316946#answer-1373790

haveforkwilltravel
haveforkwilltravel Klausimą uždavęs asmuo
more options

I deleted the password from Saved Passwords in Options as you instructed. I restarted TB and it asked me for a password, which I entered but didn't save. AT&T didn't offer me an alternative secure mail key.

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

You have to create the key on the AT&T site and then enter it when TB asks for a password.

https://www.att.com/support/article/email-support/KM1240308

haveforkwilltravel
haveforkwilltravel Klausimą uždavęs asmuo
more options

Cool. It worked. Now TB is functional. I checked it on the mail in Firefox and on my cell phone and it also worked. Thanks. I appreciate the help. I made a note of the secure key so I can enter it in the future.

Cheers!

Paul