![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Problems with several web pages to save files or attach files
In the past I could open a bug report, but somehow I am redirected to help :-) Anyway.
Since the upgrade to version 77.01 I cannot attach files anymore to mails in outlook (business mail). When clicking on "search my computer", nothing happens.
And on some web pages, when trying to download, nothing happens (example: pcloud.com). Have not tried upload yet on pcloud.
I run Firefox on Ubuntu 18.04, installation is via snap, if this makes a difference to the normal installation (some directories are not accessible from the snap, default access: directory of container, but can be tweaked).
Not clear if this is a Firefox problem or some incompatibility with scripts.
Chosen solution
Are you talking about Bugzilla?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
Skaityti atsakymą kartu su kontekstu 👍 0All Replies (4)
Chosen Solution
Are you talking about Bugzilla?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
stfms said
And on some web pages, when trying to download . . .
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Cache clears after I quit Firefox. I deleted what I found in the "current" folder. Works now without problems. But your tips helped, thank you very much.
Glad to help. Safe Surfing.