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Home page - Yahoo news blocked by Norton Security

  • 2 replies
  • 1 has this problem
  • 13 views
  • Paskiausią atsakymą parašė Insconsult

Insconsult
Insconsult
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My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.

My home page is Yahoo News. Today, every time I open Firefox the Yahoo page opens - briefly. Then Norton Security blocks the page. See the screenshots. This has happened more than six times so far this afternoon.
Pridėtos ekrano nuotraukos

Chosen solution

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Chosen Solution

Hi, that's strange. It seems like a "false positive" about a URL Yahoo uses to retrieve information in the background.

Could you try using the Back button on that tab to see whether it takes you back to Yahoo without triggering Norton again?

You may need to report this to them and see whether they can re-evaluate it.

Insconsult
Insconsult Klausimą uždavęs asmuo
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I could not access Yahoo support - same problem every time, si I contacted Norton. Norton support checked everything, and did a reset of Firefox, and that fixed the problem.