Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Can't see emails in inbox. have one vendor, whose emails I cannot see in my inbox. "search" finds them and shows that they are in the Inbox but I cant see them.

  • 2 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė MrKLy

MrKLy
MrKLy
more options

My email is linked to a Gmail account and if I open the Gmail browser the emails are showing in my inbox but in Thunderbird they are nowhere to be seen. If I hit select all on the Inbox, it will show as highlighting 45 emails but the total inbox shows that there is supposed to be 51 emails right now. I just don't have visibility for this one vendor that has sent me six emails. I don't have this issue with anybody else. Funny thing is that he has emailed from both a Gmail and a business email and neither are showing. I can't find anything that is showing him on a blocked list or anything like that. What could be causing this issue?

My email is linked to a Gmail account and if I open the Gmail browser the emails are showing in my inbox but in Thunderbird they are nowhere to be seen. If I hit select all on the Inbox, it will show as highlighting 45 emails but the total inbox shows that there is supposed to be 51 emails right now. I just don't have visibility for this one vendor that has sent me six emails. I don't have this issue with anybody else. Funny thing is that he has emailed from both a Gmail and a business email and neither are showing. I can't find anything that is showing him on a blocked list or anything like that. What could be causing this issue?

Chosen solution

Try resetting the index:

  • Right click on 'Inbox' folder and select 'Properties'
  • click on 'Repair folder'
  • click on 'OK'

Is this a pop or imap mail account?

'Are they in your 'Junk' folder ?

Skaityti atsakymą kartu su kontekstu 👍 3

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

Try resetting the index:

  • Right click on 'Inbox' folder and select 'Properties'
  • click on 'Repair folder'
  • click on 'OK'

Is this a pop or imap mail account?

'Are they in your 'Junk' folder ?

MrKLy
MrKLy Klausimą uždavęs asmuo
more options

Thanks, that did the trick.