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When clicking on Thunderbird, the little blue circle keeps turning, preventing access

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  • 1 has this problem
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  • Paskiausią atsakymą parašė Wayne Mery

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When trying to use Thunderbird, the little blue circle is turning all the time. I cannot access the email.

When trying to use Thunderbird, the little blue circle is turning all the time. I cannot access the email.

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Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let me know results.