Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Format suddenly changed. No consolidated inbox at top of list. Want it back!

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė NeedTime2Quilt

more options

I was trying to drag and drop some messages, as I have done many, many times. In the process, the whole list of folders disappeared. Finally got the list back, but where there had been a general inbox at top where all messages loaded, it is now missing. Under each of my two accounts are inboxes but one of them shows nothing and the other has everything but is halfway down the list, not at top, above the two separate accounts. I can't find a support topic about this. Thanks for help!

I was trying to drag and drop some messages, as I have done many, many times. In the process, the whole list of folders disappeared. Finally got the list back, but where there had been a general inbox at top where all messages loaded, it is now missing. Under each of my two accounts are inboxes but one of them shows nothing and the other has everything but is halfway down the list, not at top, above the two separate accounts. I can't find a support topic about this. Thanks for help!

Chosen solution

alt | view | folders | unified

Skaityti atsakymą kartu su kontekstu 👍 3

All Replies (2)

more options

Chosen Solution

alt | view | folders | unified

more options

Thank you! The "alt" wasn't necessary, but the rest of it did the trick! Much appreciated.