Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't login to Twitter; there is no 'preferences' menu in Firefox!

  • 5 replies
  • 4 have this problem
  • 1 view
  • Paskiausią atsakymą parašė ebgoetz

more options

Like many others, Twitter does not let me login (other browsers do). The question was apparently answered by 'removing Twitter cookies from preferences menu'. Unfortunately, this is no answer since Firefox does not have a 'Preferences' menu at least at a top level. There are 'Settings', accessed by the three parallel bars in the top right, but still no 'preferences'. Please can someone post more accurate and detailed instructions?

Like many others, Twitter does not let me login (other browsers do). The question was apparently answered by 'removing Twitter cookies from preferences menu'. Unfortunately, this is no answer since Firefox does not have a 'Preferences' menu at least at a top level. There are 'Settings', accessed by the three parallel bars in the top right, but still no 'preferences'. Please can someone post more accurate and detailed instructions?

Chosen solution

OK, to get Twitter working so you can log into Twitter.com from Firefox, click on the "three lines" icon in the top right of the top bar of Firefox. Then select the 'gear' / Options Icon, and then the 'Mask'/Privacy icon in the left column. Then click on the highlighted link in the middle of the text that appears "remove individual cookies". Scroll down to Twitter.com, click on it to select, and then 'remove selected'. Then you can log into Twitter.com

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (5)

more options

On Windows OS's Preferences is called Options - in the Tools menu.

more options

Chosen Solution

OK, to get Twitter working so you can log into Twitter.com from Firefox, click on the "three lines" icon in the top right of the top bar of Firefox. Then select the 'gear' / Options Icon, and then the 'Mask'/Privacy icon in the left column. Then click on the highlighted link in the middle of the text that appears "remove individual cookies". Scroll down to Twitter.com, click on it to select, and then 'remove selected'. Then you can log into Twitter.com

more options

It sounds like you answered your own question, so I've marked it as the solution.

Please let me know if this is not the case and you require further assistance.

more options

Note that you can use these steps to inspect and manage the cookies for the domain in the currently selected tab:

  • Click the "Site Identity Button" (globe/padlock) on the location/address bar
  • Click "More Information" to open "Tools > Page Info" with the Security tab selected
  • Click "View Cookies" to view the cookies for the domain in the currently selected tab
more options

I still have this problem with Twitter, and I have cleared history and cookies. What to do?