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Won't connect after updating to version 36, unless open up another browser first

  • 1 reply
  • 4 have this problem
  • 4 views
  • Paskiausią atsakymą parašė philipp

flyerphann
flyerphann
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This has happened to me both times today when i powered up my laptop. I noticed that I was upgraded to the latest version of Firefox (36) today, but when i open the browser, I get the 'unable to connect' message. I try a few sites and they all give me the same message. Weirdly one of system tray icons i hvae (weather channel) connected fine and was displaying temperature already. Weirder yet, when i bring up IE, i can connect, and after IE is up, I can then bring up Firefox and have no more problems until i shut down...

Something weird is going on...any thoughts on what the update changed?

This has happened to me both times today when i powered up my laptop. I noticed that I was upgraded to the latest version of Firefox (36) today, but when i open the browser, I get the 'unable to connect' message. I try a few sites and they all give me the same message. Weirdly one of system tray icons i hvae (weather channel) connected fine and was displaying temperature already. Weirder yet, when i bring up IE, i can connect, and after IE is up, I can then bring up Firefox and have no more problems until i shut down... Something weird is going on...any thoughts on what the update changed?

All Replies (1)

philipp
philipp
  • Moderator
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hi flyerphann, normally such issues are caused by a firewall/security software which doesn't recognize & therefore blocks new firefox versions. please remove all program rules for firefox from your firewall and let it detect the new version of the browser again.

Fix problems connecting to websites after updating Firefox