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My Amazon Seller Account won't "save" my inventory sorting preferences and Amazon says to clear cache but still won't work.
I have had Amazon "seller support" looking at this issue for two weeks. In my seller account...I cannot "save" preferences to sort my inventory resulting in a BIG mess when trying to list new items etc. I can sort on my husbands pc so they said it's on my end. They suggested clearing cache...which I did...before I ever contacted them. Duh! However...still won't work and as Amazon seller support is almost entirely in India...I'm tired. I need to be able to work. I can't keep trying to work like this.
Solution eye eponami
You're welcome
Tanga eyano oyo ndenge esengeli 👍 1All Replies (3)
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Such details may be stored in a cookie.
- Create an allow cookie exception to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.
- Tools > Options > Privacy > Cookies: Exceptions
In case you are using "Clear history when Firefox closes":
- do not clear the "Cookies" and the "Site Preferences"
- Tools > Options > Privacy: History: [X] Clear history when Firefox closes > Settings
- https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
Thank You so much!
I followed your helpful and user friendly suggestions.
Problem fixed!
Instantly so much better...if only all my other problems could be solved so easily.
Cheers and Smiles!
Solution eye oponami
You're welcome