Nothing is happening when I try to click on certain tabs or links on various websites
Suddenly Firefox is not responding when I try to click on various things. The hand does not appear and nothing happens. For example, I can't delete emails by clicking on the delete button or close out of any sites using the log off button. It does not appear to be my computer because I don't have those issues when I use Internet Explorer.
Solution eye eponami
Hi,
Please check if this happens in Safe Mode.
Troubleshooting Extensions and Themes
Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.
Tanga eyano oyo ndenge esengeli 👍 1All Replies (2)
Solution eye oponami
Hi,
Please check if this happens in Safe Mode.
Troubleshooting Extensions and Themes
Safe mode disables the installed Extensions, and themes (Appearance) in Tools (Alt + T) > Add-ons. Hardware acceleration is also temporarily disabled - the manual setting is Tools > Options > Advanced > General > Use hardware acceleration when available. Options > Advanced. All these settings/add-ons can also be individually or collectively disabled/enabled/changed in Firefox normal mode to check if an extension, theme or hardware acceleration is causing issues.
I uninstalled and disabled some add-ons, extensions, and toolbars, and that seemed to help. Thanks!