Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

FF bar is there but no window; have reinstalled, restarted: no soap. Ideas? OS 10.6.8 on an iMac.

  • 2 biyano
  • 3 eza na bankokoso oyo
  • 9 views
  • Eyano yasuka ya johnghoakes

johnghoakes
johnghoakes
more options

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

I can't open Firefox window: have reinstalled, restarted computer. FF shows up in dock. Click on it, Firefox menu bar shows up, is not grayed out, but unresponsive. To quit the program, I have to go to "Force quit" in Finder.

Solution eye eponami

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

See also:

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

Try to repair the disk permissions:


Try to remove the Firefox plist file (org.mozilla.firefox.plist).

Go to "~/Library/Preferences" and remove the plist file for Firefox (org.mozilla.firefox.plist).

See also:

johnghoakes
johnghoakes Nkolo motuna
more options

Thanks so much: removing the plist was the trick.