Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Why can't I no longer use my mouse to click what I need in drop down menus? This has been an issue since I was "forced" to upgrade to 10 this week!

  • 2 biyano
  • 2 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya JudibeeFL

JudibeeFL
JudibeeFL
more options

It happens on sites that have drop down menus selections. It also causes screen freezes so I have to force quit FF and lose where I was! I

It happens on sites that have drop down menus selections. It also causes screen freezes so I have to force quit FF and lose where I was! I

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.

JudibeeFL
JudibeeFL Nkolo motuna
more options

I tried this and I still get the screen freezes and inability to use any drop down box on any website! I have deleted Fire Fox 10; and I am using Safari now; at least I can get to my Drop Down menus now. Until Mozilla resolves these issues and allowing upgrades to compatable Extensions and Add Ons, I am refusing to use FF at all.