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I click on Firfox but it does not appear on my screen

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  • Eyano yasuka ya DaveAdd

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I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

I click on Firefox icon but it does not come up. My computer does connect to the internet but I can't find a browser to use the internet. Firefox doesn't show up

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A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

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If that doesn't help, launch the task manager (Ctrl+Shift+Esc) and check if the process firefox.exe is running. If it is, end the process and start Firefox again.