Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Firefox 4.0.1 (20110413022027) downloaded but cannot connect to update site to complete installation.

  • 1 eyano
  • 5 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya hartfilms

hartfilms
hartfilms
more options

Windows XP Pro on old laptop running Kaspersky Internet Security 11. Firefox Options Advanced set on Auto Update as suggested by you. When I open Help About Firefox today, the update downloads fully but when I click Next, can't connect to the update site to complete installation.

Windows XP Pro on old laptop running Kaspersky Internet Security 11. Firefox Options Advanced set on Auto Update as suggested by you. When I open Help About Firefox today, the update downloads fully but when I click Next, can't connect to the update site to complete installation.

All Replies (1)

hartfilms
hartfilms Nkolo motuna
more options

I worked around the problem by downloading 4.0.1, pausing Kaspersky, and installing the new download. The Yahoo Favorites bar was wiped clean after installation. Otherwise everything seems to be working fine. I've sent the PayPal notice to their "spoof" service for verification, but seems like a legit e-mail. Many others seem to have had similar problems with 4.0 and Win XP Pro or 7.