Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Lost all settings, bookmarks, addons after upgrade to 3.6.12!! Please help!

  • 2 biyano
  • 41 eza na bankokoso oyo
  • 4 views
  • Eyano yasuka ya activebiz

more options

Lost all settings, bookmarks, addons after upgrade to 3.6.12!! Please help!

Windows Vista.

Is there a way to restore my data? Profile seems to be the default.

Lost all settings, bookmarks, addons after upgrade to 3.6.12!! Please help! Windows Vista. Is there a way to restore my data? Profile seems to be the default.

All Replies (2)

more options

See:

You can delete the files extensions.* (extensions.rdf, extensions.cache, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled extensions that are not compatible on the next start in "Tools > Add-ons > Extensions" then click the "Find Updates" button to do a compatibility check.

You may also need to "Reset all user preferences to Firefox defaults" on the Safe mode start window.

more options

well, since firefox chose again, as always to release an update that is bare naked i.e. most extensions are not compatible now, it becomes tiresome, with every 4th or so update to have to reset etc. - just because FF does their testing at the expense/time of the user. It should not be the user that has to scramble for solutions - but then again what else is new, we are used to it from microsoft crappy releases, that leaves millions high and dry - sad to say, that Firefox joined those ranks, rather than stabilizing what was once the best browser there was - it is no longer the case.