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Version 121.0 doesn't load any web page

William Hazlett
William Hazlett
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Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date.

The only page that loads is Firefox home.

HELP!!!

Version 121.0 just installed automatically. Tried to change home page to Google.com and when I click on the home icon, page doesn't load. In fact, no URL that I type in will load. Using Windows 11 which is up-to-date. The only page that loads is Firefox home. HELP!!!

All Replies (2)

zeroknight
zeroknight
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Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

Does it still happen in Troubleshoot Mode?

William Hazlett
William Hazlett Nkolo motuna
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I discovered the problem just after I posted. Troubleshoot mode did fix the problem, which usually means some extension is at fault. I had just added, at Mozilla's suggestion, Privacy Badger. I removed it, left Troubleshoot Mode, and everything works fine. Not sure why a "recommended" add-on would cause issues, but apparently it did. Appreciate your quick response, zeroknight! Thanks!