Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Comcast Outgoing Mail Server Setup

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 2 views
  • Eyano yasuka ya sfhowes

more options

I've used T'Bird for years. I have 6 Comcast e-mail addresses. I can receive e-mail on all of them.

BUT, maybe a month ago, maybe 2, I can now only send messages on ONE, my "main" C'Cast account. The one I sign in with @ xfinity.com, to manage all E addresses/accounts.

When send fails, I get a message saying:

Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again.

So I dig into my T-Bird account settings. Each of the 6 addresses has individual settings on the "Incoming Server". When I look at "Outgoing Server", it's ONE setting (U/N & Pass) for ALL accounts", which has always been my Main CCast account! If I change one, they all change.

At Comcast, all E addresses use the same password, which is why it worked FLAWLESSLY for YEARS! Now, Comcast's server APPEARS to be looking for an INDIVIDUAL U/N & Pass for EACH address, which T-Bird appears to be NOT capable of doing.

Any recommendations??

Thanks & have a great day!!!

I've used T'Bird for years. I have 6 Comcast e-mail addresses. I can receive e-mail on all of them. BUT, maybe a month ago, maybe 2, I can now only send messages on ONE, my "main" C'Cast account. The one I sign in with @ xfinity.com, to manage all E addresses/accounts. When send fails, I get a message saying: Sending of the message failed. An error occurred while sending mail. The mail server responded: Please ensure your email address and authenticating user match when sending messages. Please verify that your email address is correct in your account settings and try again. So I dig into my T-Bird account settings. Each of the 6 addresses has individual settings on the "Incoming Server". When I look at "Outgoing Server", it's ONE setting (U/N & Pass) for ALL accounts", which has always been my Main CCast account! If I change one, they all change. At Comcast, all E addresses use the same password, which is why it worked FLAWLESSLY for YEARS! Now, Comcast's server APPEARS to be looking for an INDIVIDUAL U/N & Pass for EACH address, which T-Bird appears to be NOT capable of doing. Any recommendations?? Thanks & have a great day!!!

All Replies (1)

more options

You must have 6 smtp servers which differ only in the User Name field, and then point each account to the corresponding smtp:

https://support.mozilla.org/en-US/questions/1350593