Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Thunderbird update to 115.0.1 prevents e-mail sending from one a/c

  • 2 biyano
  • 0 eza na bankokoso oyo
  • 1 view
  • Eyano yasuka ya Colin David

Colin David
Colin David
more options

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards, 

                                Colin.
Hello, an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected. We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated. With kind regards, Colin.
Bafoto sur écran jointes

Ezalaki modifié na Roland Tanglao

Solution eye eponami

Hi SF,

OK with more than one outlook in use and so during Thunderbird update, the sequence of authorising one rarely used, caused the other to fail sending. Solution, uninstalling Thunderbird, fresh install, sequence a set up of preferred outlook first and sending and receiving goes through well.

Thanks for your interest in picking this up. 

                                                                       Best wishes, Colin.
Tanga eyano oyo ndenge esengeli 👍 0

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

It works here with OAuth2 authentication for the IMAP and SMTP servers. Do you have multiple accounts with each one sending through corresponding smtp servers?

What is the antivirus? Using a VPN?

Colin David
Colin David Nkolo motuna
more options

Solution eye oponami

Hi SF,

OK with more than one outlook in use and so during Thunderbird update, the sequence of authorising one rarely used, caused the other to fail sending. Solution, uninstalling Thunderbird, fresh install, sequence a set up of preferred outlook first and sending and receiving goes through well.

Thanks for your interest in picking this up. 

                                                                       Best wishes, Colin.

Ezalaki modifié na Roland Tanglao