Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Cannot scroll on any websites

  • 1 eyano
  • 0 eza na bankokoso oyo
  • 3 views
  • Eyano yasuka ya Paul

Henry
Henry
more options

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!
Bafoto sur écran jointes

Solution eye eponami

Hi,

Thank you for your question. It sounds like you may be seeing the result of a known issue in respect of X-Mouse Button Control software on your computer.

This is something that we are aware of and have communicated to the developer of X-Mouse Button Control. They are currently testing a solution to this and we hope they can make it more widely available soon.

For more information, please see the X-Mouse Button Control in Firefox 110 support article.

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Solution eye oponami

Hi,

Thank you for your question. It sounds like you may be seeing the result of a known issue in respect of X-Mouse Button Control software on your computer.

This is something that we are aware of and have communicated to the developer of X-Mouse Button Control. They are currently testing a solution to this and we hope they can make it more widely available soon.

For more information, please see the X-Mouse Button Control in Firefox 110 support article.