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Sent mail not being saved in my sent mail folders.

  • 7 biyano
  • 3 eza na bankokoso oyo
  • 33 views
  • Eyano yasuka ya chris_robb

chris_robb
chris_robb
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When sending emails, TB has always filed them correctly in my IMAP sent folders. Today it comes up with a message

Your message was sent but a copy was not placed in your sent folder due to a network or file access errors

I can only save by selectic save to local folders.

Any ideas - it has completely cocked up my use of TB!!!!

When sending emails, TB has always filed them correctly in my IMAP sent folders. Today it comes up with a message Your message was sent but a copy was not placed in your sent folder due to a network or file access errors I can only save by selectic save to local folders. Any ideas - it has completely cocked up my use of TB!!!!

Solution eye eponami

Hi, are you using Eset firewall? There seems to be an update was released which blocks some parts of Thunderbird. Try to disable it by right clicking on the icon in the system tray > Advanced settings > Web and email, and disable the options there.

Tanga eyano oyo ndenge esengeli 👍 0

All Replies (7)

chris_robb
chris_robb Nkolo motuna
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Thunderbird has now stopped picking up email from Gmail

What is going on?

Rajek
Rajek
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Hello

My 2 clients have the same problem, different locations, different mail servers, same version of thunerbird - 78.5.0

One of these clients have 2 PC's with TB reading the same mailbox, on PC with TB 78.5.0 64-bit - can't send messages, on other PC - TB 78.5.0 32-bit edition have no problems.

firefox1117
firefox1117
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Solution eye oponami

Hi, are you using Eset firewall? There seems to be an update was released which blocks some parts of Thunderbird. Try to disable it by right clicking on the icon in the system tray > Advanced settings > Web and email, and disable the options there.

chris_robb
chris_robb Nkolo motuna
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Thanks Firefox 1117. It was eset being the problem - update this morning about when it all stopped!!!!

Rajek
Rajek
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chris_robb said
Thanks Firefox 1117. It was eset being the problem - update this morning about when it all stopped!!!!

Which options did you disabled ?

Ezalaki modifié na Rajek

chris_robb
chris_robb Nkolo motuna
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Rajek Advanced set up - Web and Mail - Protocol Filtering - set to off X

chris_robb
chris_robb Nkolo motuna
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New advise received from ESET.

1 set protocol filter back to on before you do the next bit - they say its a dab for security to do what I said! Note - I run password manager as well

Please close Thunderbird and your password manager, then in ESET - SETUP - Advanced setup - Web and email - SSL TLS - - disable SSL filtering (Thunderbird must not be running), click OK - re-enable SSL filtering, click OK - launch ThunderB.bird and your password manager.

This should resolve the issue for you.