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Menu bar and bookmarks toolbar keep disappearing when FF is reopened (visibility settings not getting saved)

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The latest Firefox update hide my bookmark toolbar and the menu bar. When I re-enable them, the setting is apparently not getting saved because they're hidden again the next time I launch the browser.

Windows 10 Pro Firefox 69.0

The latest Firefox update hide my bookmark toolbar and the menu bar. When I re-enable them, the setting is apparently not getting saved because they're hidden again the next time I launch the browser. Windows 10 Pro Firefox 69.0

Solution eye eponami

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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Solution eye oponami

Try to rename/remove xulstore.json in the Firefox profile folder with Firefox closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.