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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

When I start Thunderbird, none of my mail accounts are there, and rebuilding the Global Database didn't work.

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  • Eyano yasuka ya Zenos

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Yesterday I started Tbird and none of my accounts showed up. I can see that the mail folders for the accounts are still present in AppData/Roaming/Tbird/Profiles. Created a new account for one of my web-based email accounts, and now that works, but I still can't get it to find my other accounts. I tried deleting the global-messages-db.sqlite file to get it to rebuild, without success.

Is there a file I can manually edit to point to the existing mail accounts?

Yesterday I started Tbird and none of my accounts showed up. I can see that the mail folders for the accounts are still present in AppData/Roaming/Tbird/Profiles. Created a new account for one of my web-based email accounts, and now that works, but I still can't get it to find my other accounts. I tried deleting the global-messages-db.sqlite file to get it to rebuild, without success. Is there a file I can manually edit to point to the existing mail accounts?

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The Global Database tracks email messages, so won't help with the non-display of accounts.

http://kb.mozillazine.org/Recovering_a_missing_profile