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Why does Firefox play mp3 files on other web sites but not Google Drive? (Win 8.1 and Mac 10.10.5)

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  • Eyano yasuka ya cor-el

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When I select an mp3 file on my Google Drive website, Firefox opens a player in the browser but does not play the file. The player shows the Pause bars, indicating that Play is engaged, but the place marker does not move, and the time counter shows no digits, only dashes. This occurs the same on Firefox for Win 8.1 and for Mac OS 10.10.5. The same mp3 files play just fine using Safari, Internet Explorer, and Chrome browsers, on both platforms. Also, the same Firefox on both platforms plays mp3 files on other web sites just fine. I do not have ad-blocking extension installed in Firefox What can be done to get Firefox to play mp3 files on my Google Drive? -Tom

When I select an mp3 file on my Google Drive website, Firefox opens a player in the browser but does not play the file. The player shows the Pause bars, indicating that Play is engaged, but the place marker does not move, and the time counter shows no digits, only dashes. This occurs the same on Firefox for Win 8.1 and for Mac OS 10.10.5. The same mp3 files play just fine using Safari, Internet Explorer, and Chrome browsers, on both platforms. Also, the same Firefox on both platforms plays mp3 files on other web sites just fine. I do not have ad-blocking extension installed in Firefox What can be done to get Firefox to play mp3 files on my Google Drive? -Tom

All Replies (7)

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Is it possible to open the drive music file with a connected app? Try Music Player for Google Drive.

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Hmm, this could be the same player as Gmail was using last year. When I examined it for the following thread, the controls were hidden so I had to use a script to kickstart the player:

How to stream mp3's in gmail?

But actually you have a pause control... If you click it once to pause does it turn into a play button and if you click that, does the audio play?

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You can check the media.autoplay.enabled pref on the about:config page and make sure that it is set to true in case that makes a difference.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

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I am new to this forum. It seems I can only reply once to all the above posts, so here goes: 1) To guigs: Music Player for Google Drive will work to play the mp3's in Firefox. However my issue is that the Firefox browsers show a player of some sort that does not work, and I'm trying to find out why.

2) To jscher2000: the player that appears has visible controls with a play button that toggles between "play" and "pause" symbols, but does not make the player function. No sound is heard, the status bar doesn't move, and the time counter shows only dashes, no digits. I went to this web page and tested the various file types for the Firefox mp3 embedded player. It showed both Win and Mac Firefox browsers worked: http://hpr.dogphilosophy.net/test/index.php

3) To cor-el: Thanks, but I checked and it is set to "true."

The Firefox embedded player works with mp3's from other websites - why not those same mp3's that I've copied to my Google Drive web pages, that work with every other browser I've tried on both Mac and Windows platforms?

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It is possible that the media file isn't loaded.

You can check the log in the Web Console for (JavaScript and Security) error messages and the Network Monitor (Firefox/Tools > Web Developer) to see if content fails to load or is possibly blocked.

Use Ctrl+F5 or Ctrl+Shift+R to reload the page and bypass the cache to generate a fresh log.

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Thanks, Cor-el. Reloading the page takes me back to the previous page listing the mp3 files. It does not make the browser player work. -Tom

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Did you check the Web Console and Network Monitor for error messages?