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Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

Unable to sign in to virginmedia email account

  • 4 biyano
  • 1 eza na nkokoso oyo
  • 11 views
  • Eyano yasuka ya stehutton

stehutton
stehutton
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I've had a new SSD installed to replace my hard disc and when re-installing Thunderbird I cannot set up my virginmedia email account. I get a message "configuration could not be verified - is the username or password wrong?

My username and password are correct and I can sign into my email account via the virginmedia web page normally.

Any help would be appreciated.

Thanks

I've had a new SSD installed to replace my hard disc and when re-installing Thunderbird I cannot set up my virginmedia email account. I get a message "configuration could not be verified - is the username or password wrong? My username and password are correct and I can sign into my email account via the virginmedia web page normally. Any help would be appreciated. Thanks

Solution eye eponami

Well Please follow this link https://support.mozilla.org/en-US/kb/cannot-receive-messages

if it is not work then this https://support.mozilla.org/en-US/questions/1042791

Give link so that you can easily find out your solutions by following steps

Tanga eyano oyo ndenge esengeli 👍 1

All Replies (4)

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Please see below two knowlede base for sollution https://support.mozilla.org/en-US/kb/manual-account-configuration https://support.mozilla.org/en-US/kb/automatic-account-configuration

stehutton
stehutton Nkolo motuna
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Finally managed to get the account set up in Thunderbird, but it will not retrieve emails. See attached picture for details of error message

Ashiqur Rahman Amit
Ashiqur Rahman Amit
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Solution eye oponami

Well Please follow this link https://support.mozilla.org/en-US/kb/cannot-receive-messages

if it is not work then this https://support.mozilla.org/en-US/questions/1042791

Give link so that you can easily find out your solutions by following steps

stehutton
stehutton Nkolo motuna
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Thanks for your help guys. I deleted the account which Tbird helped me create as the default settings were wrong, and created an account manually in alignment with the settings given on the VirginMedia website.

All is now well - relief :)

Thank you :)