![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
Why does Firefox's home page redirect after modem problems
I recently accessed a page (a Verizon modem URL) in my modem settings that Firefox reported as untrusted. I went ahead and had FF set an exception, after which FF displayed the modem setting page. However now I find that when I go to my default FF home page (www.google.com), I am redirected to the modem page FF had set as an exception.
I see now that I have Google and Verizon cookies that persist. I can delete them in: "Options > Privacy > History > Remove individual cookies." But when I close and restart FF, they are back.
I've also had: "Options > Privacy > History" set to "Use custom settings for history" with "Keep until I close Firefox" set for quite a while. Even using that setting now, the cookies persist on restart, and my home page redirects to the Verizon router setting page.
I've also set a different home page (www.yahoo.com), and when FF boots, it has no problem displaying it. But when I click on my bookmark to take me to Google, I'm redirected to the Verizon modem settings page again.
I backed up and deleted "AppData\Roaming\Mozilla\Firefox\Profiles\(current user)\places.sqlite" and restarted FF. Of course all my bookmarks and history were gone, and FF created a new places.sqlite file. But I was able to set www.google.coom as my home page and had no problems being redirected. I then restored the original places.sqlite file and have my bookmarks and history back again.
I understand I can edit places.sqlite with the SQLite Manager addon. But I have no idea how to track down the culprit in there if it indeed is located there.
Does this sound like something I might be able to repair?
Thanks for any feedback on this
Solution eye eponami
The problem was fixed by clearing : "Options > Advanced > Network > Cached Web Content > Clear Now"
Tanga eyano oyo ndenge esengeli 👍 0All Replies (3)
The places.sqlite database stores history and bookmarks. I don't think it is the source of the redirects.
If you do a search on your modem model, do you find any posts or articles on this kind of issue?
Your modem might have a feature to redirect 404 errors to its own search page. Hopefully you can disable that feature if that is what's happening.
It's only Firefox on this particular PC that's doing this jscher2000. IE & Chrome have no problems going to www.google.com. And Firefox on other PCs on this home network don't have the problem.
Solution eye oponami
The problem was fixed by clearing : "Options > Advanced > Network > Cached Web Content > Clear Now"