Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Mulongo oyo etiyamaki na archive. Tuna motuna mosusu soki osengeli na lisalisi

hi, some folder were deleted fm TB, even from trash, recovered folders by recovery software. saved to TB, but can not see emails, how to restore, pls adv

  • 8 biyano
  • 1 eza na nkokoso oyo
  • 9 views
  • Eyano yasuka ya Gnospen

more options

hi, some folder were deleted fm TB, even from trash,

Folders were recovered by recovery software.

folders with same name as last created in TB, than recovered files are overwritten in TB where folders details are saved,

It shows folder size of 168 mb now, but can not see emails,

how to restore, pls advise

Regards Hetal

hi, some folder were deleted fm TB, even from trash, Folders were recovered by recovery software. folders with same name as last created in TB, than recovered files are overwritten in TB where folders details are saved, It shows folder size of 168 mb now, but can not see emails, how to restore, pls advise Regards Hetal

All Replies (8)

more options

See https://support.mozilla.org/en-US/kb/profiles-tb to locate your TB profile. Using your file explorer, go to the file of the folder in question, right click on it, and open it with Notepad. The format is a little difficult to read, but each email starts with "From - <the date sent>" You can use the 'find' function to look for the next message: search for "From - ". The next line after "From" starts with "X-Mozilla-Status: <a number>" There are two things I want you to look for:

   a) do you see any (or all) of your missing emails?
   b) what is the number after X-Mozilla-Status (at least on a few of the missing ones)?
more options

I am able to paste same folder in profile, folder size is 178 mb & MSF file is 143 kb, when i open TB, i can see that folder, but i am unable to see any data.

Also when i close TB, 143 kb msf file becomes 3 kb.

I remember, this emails had attachments in word & PDF

more options

Dont use TB to look at it. Use Explorer to find the file without extension. copy that somewhere so you can open it as text. If its 178MB big, Notetab might not load it. (thats why you need to copy.)

more options

First i had copied that files to my desktop & opened in notpad. I can open it.

Please advise,what next ??

thanks

more options

then as

duggabe said

See https://support.mozilla.org/en-US/kb/profiles-tb to locate your TB profile. Using your file explorer, go to the file of the folder in question, right click on it, and open it with Notepad. The format is a little difficult to read, but each email starts with "From - <the date sent>" You can use the 'find' function to look for the next message: search for "From - ". The next line after "From" starts with "X-Mozilla-Status: <a number>" There are two things I want you to look for: a) do you see any (or all) of your missing emails? b) what is the number after X-Mozilla-Status (at least on a few of the missing ones)?

Tell us the STATUS before you try to repair

read this article. but don't compacting folders. It also say how to REPAIR it by deleting the corresponding .msf -file and then letting Thunderbird recreate it.

But just in case have a copy if anythings goes wrong

more options

Set the X-Mozilla-Status to 0000. (any other number means its deleted)

how to undelete a deleted message

more options

hi,

i could find "from" but could not find x-mozilla-status or the number, attached is screen shot of file. is this file corrupted ??

more options

That is hard to say. There is this word from. without it I would think it was a picture or any other non text-file that is included. OR encrypted text. If you dont find a header with from and date either you have encrypt it or its corrupt.

Example from my inbox From - Mon Jan 19 10:09:30 2015) and further down From: "Club Clas" <kundservice@clasohlson.com> Date: Thu, 08 Jan 2015 12:08:03 +0100 Subject: =?windows-1252?Q?Nytt_=E5r=2C_nya_utmaningar?= To: <gnospen@"mymailserver.net"> Reply-To: "Club Clas" <kundservice@clasohlson.com>'

By the way you have to search for " From: "

Ezalaki modifié na Gnospen