Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

I was hacked in my gmail account and an email was sent from my gmail account that I did not send. What do I do now?

  • 4 답장
  • 6 이 문제를 만남
  • 10 보기
  • 최종 답변자: sharilasley

more options

An email was received by another person originating from my email address. I did not send this email which was an advertisement for a home based job. What do I do now that I have been hacked? Thanks!

An email was received by another person originating from my email address. I did not send this email which was an advertisement for a home based job. What do I do now that I have been hacked? Thanks!

선택된 해결법

There is nothing you can do now. You can change you password to something else and take measures to make sure your email account is not hacked again. You can also visit the Gmail help pages for help. You can also try the following


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

문맥에 따라 이 답변을 읽어주세요 👍 3

모든 댓글 (4)

more options

선택된 해결법

There is nothing you can do now. You can change you password to something else and take measures to make sure your email account is not hacked again. You can also visit the Gmail help pages for help. You can also try the following


Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

By the way, spamming software can assign any "From" name and address that the spammer likes. In fact, they like to use names from the recipient's contact list to trick the recipient into trusting the message.

So just because someone received a message that claimed it was from you does not mean your account was compromised. You would need to have additional evidence, such as: everyone in your address book was spammed; messages in the Sent Items; lots of stuff deleted; password changed.

Still, good idea to change your password.

more options

Definitely change password to something harder, and your security questions as well. It sucks to get hacked.

Good luck!

more options

Thanks for the help!