on ESR 17, the DOCX attachments in my e-mail (I use Optonline) ignores the file extension. (my e-mail works fine with IE). This was fine with Firefox 10.0
I have been using Firefox for a long time. I installed ESR 17 recently. Since then I can't open DOCX files in my e-mail (optonline.net). It comes up as "eFax Messanger files". It obviously does not reconginze the file extension because whe i try to open it using Word it reads it as if it was a text file. If I use IE I have no problem opening the same attachment in my e-mail. I know atleast two other people who have the same problem.
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There has to be an application set up for the operating system to handle that file extension before Firefox will even list it. Can you detach the attachment and read it from the normal file system?
See:
- http://kb.mozillazine.org/File_types_and_download_actions
- https://support.mozilla.org/kb/Managing+file+types
Try to delete the mimeTypes.rdf file in the Firefox Profile Folder to reset all file actions.
Hi Finitarry, If I try to download the file it downloads it as "viewattachment" with no file extension. If I rename it with ".DOCX" then I can read it with Word.
Hi cor-el, I tried deleting the "mimeTypes.rdf" file. I even Reset Firefox but it still behaves the same way for DOCX files.