Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Why does my laptop not respond after i opened Firefox? It only happened recently because i have been using firefox for long time but did not face any problem like this

  • 1 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: Matt_G

more options

it just stopped respond and i need to reboot again,i have try for several time but it still the same when i open Firefox but i have no problem when opening other web browser

it just stopped respond and i need to reboot again,i have try for several time but it still the same when i open Firefox but i have no problem when opening other web browser

모든 댓글 (1)

more options

Hey sandyclaw,

Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the freeze doesn't happen in Safe Mode, you should read Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

There is also a lot of useful stuff in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) Knowledge Base article. If you've recently upgraded, you might want to check out this article as well.

Hopefully this helps!