Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

wont upgrade

  • 2 답장
  • 9 이 문제를 만남
  • 2 보기
  • 최종 답변자: JT

more options

from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work


  external link


pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

from the day it came out it will NOT upgrade! i even taken it out and then to older version and did not work and still wont update it or change off of it and then i taken and got the new but still says the same thing it says im Version 3.6.11 but will not stop saying the restart firefox or anything and i even tryed to quit and not save what i had up and still dont work [http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png external link] pic http://img.photobucket.com/albums/v392/Jtshea88/firefoxproblem1.png

모든 댓글 (2)

more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)

  • Download a fresh Firefox 3.6.12 copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
more options

YAY thanks and so far it working right lol it up to date now :D