Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Firefox won't print from websites and tries to save files instead

  • 3 답장
  • 41 이 문제를 만남
  • 1 보기
  • 최종 답변자: the-edmeister

more options

When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print.

I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.

When I try to print (print an email, print a receipt from an online purchase, etc.) firefox instead opens the "save as" box and wants to save a .xps file. When I then click either save or cancel, I get an error message stating than an unknown error occurred when trying to print. I am able to print the same items out of internet explorer, so the problem seems to be tied to firefox and not to, say, my printer.

모든 댓글 (3)

more options

Is your printer selected in the Printer - Name box?

http://kb.mozillazine.org/Problems_printing_web_pages

글쓴이 the-edmeister 수정일시

more options

It wasn't! Don't have any idea how that got changed, but changing it back fixes the problem. Thanks so much for the help!

more options

You're welcome.