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WeTransfer

  • 6 답장
  • 0 이 문제를 만남
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  • 최종 답변자: ahinton

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I can no longer use WeTransfer with Firefox although it still works with other browsers.

I can no longer use WeTransfer with Firefox although it still works with other browsers.

선택된 해결법

Incompatibility woth Wndows 8 and earlier.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (6)

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We are waiting for you to show and tell what your statement means... I can log into my account, but never used it. see screenshot

도움이 되셨습니까?

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The transfer box is greyed out so I cannot select what I want to transfer.

도움이 되셨습니까?

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Reason for issue now identified and so I will use Google Chrome for WeTransfer usage in future.

도움이 되셨습니까?

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.


You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl+F5" or press "Ctrl+Shift+R" (Windows,Linux)
  • press "Command+Shift+R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings), click the padlock icon (Clear cookies and site data) for the domain in the selected tab.

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like about blocked content.

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ahinton said

Reason for issue now identified and so I will use Google Chrome for WeTransfer usage in future.

What's the reason? If you're going Chrome, mark this as resolved and have a nice day.

글쓴이 jonzn4SUSE 수정일시

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선택된 해결법

Incompatibility woth Wndows 8 and earlier.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.