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Error while trying to Login to a PARTICULAR website

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  • 최종 답변자: IanM

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The website is https://groceries.morrisons.com/webshop/startWebshop.do

I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually.

I can access my account successfully using Edge.

The website is https://groceries.morrisons.com/webshop/startWebshop.do I enter my username & password and nothing happens. This occurs when I use Dashlane AND also if I enter username & password manually. I can access my account successfully using Edge.
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글쓴이 IanM 수정일시

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Site now un available from Edge!!

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Hi Ian

What happens when you try to log in? Is there any error message?

Do you use any antivirus or security software on your computer? Which one do you use?

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Paul,

The login proceeds no furthey than the attachment already submitted; if I hit 'login nothing happens.

I use Windows Defender & Malwarebytes.

Before sending this response, I deactivated Malwarebytes and the login will still not proceed any further.

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도움이 되셨습니까?

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This is beyond my technical knowledge / competence - I'm just confused about what I should do.

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You can try to disable Enhanced Tracking Protection to see if that has effect.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

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I checked wether the site had Enhanced Tracking Protection - it had. So I turned it OFF for this site.

However, the issue as reported is still happening.

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