Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

My .thunderbird folder on a PCLinuxOS desktop is almost 800Gb in size!

  • 13 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: tim292

more options

I've read a few historic suggestions about how to resolve this, but I haven't been comfortable with what solutions were suggested as they didn't seem to comprehensively answer the questions, I'm afraid.

Until this morning's attempts to resolve the "running out of disk space" warnings, I had two mail accounts on Thunderbird - my old Hotmail account and my new personal domain based account. Both accounts had old emails (3/4 years' worth) filed locally on my PC pending my satisfaction that the new mail account was working satisfactorily. To try and resolve the storage issue, I deleted all the locally stored emails from my Hotmail account from within Thunderbird, then deleted the Hotmail account, and restarted both my PC and Thunderbird.

The expected reduction on space occupied by the .thunderbird folder didn't materialise - at all.

How can I get back the space so I can continue working, please?

I've read a few historic suggestions about how to resolve this, but I haven't been comfortable with what solutions were suggested as they didn't seem to comprehensively answer the questions, I'm afraid. Until this morning's attempts to resolve the "running out of disk space" warnings, I had two mail accounts on Thunderbird - my old Hotmail account and my new personal domain based account. Both accounts had old emails (3/4 years' worth) filed locally on my PC pending my satisfaction that the new mail account was working satisfactorily. To try and resolve the storage issue, I deleted all the locally stored emails from my Hotmail account from within Thunderbird, then deleted the Hotmail account, and restarted both my PC and Thunderbird. The expected reduction on space occupied by the .thunderbird folder didn't materialise - at all. How can I get back the space so I can continue working, please?
첨부된 스크린샷

선택된 해결법

Brilliant, thanks David. I've now got a hard drive with enough space on it to start work again.

문맥에 따라 이 답변을 읽어주세요 👍 0

모든 댓글 (13)

more options

Seeing a screenshot of the account folders within the imapmail and mail folders may help. Sometimes, compacting fails and leaves detritus that can be readily removed. I make that request because my inference is that the large disk usage is due to the accounts,

도움이 되셨습니까?

more options

Thanks - see below.

In one of the "Completed Emails.sbd folders there is one file - nstmp-1 - which is 657.1Gb.

What the hell is this, and what is it doing here?

도움이 되셨습니까?

more options

nstmp files are the detritus remains of an attempted compaction that failed. Just delete. I was anticipating this. If you have very large message folders, this may happen periodically,

도움이 되셨습니까?

more options

선택된 해결법

Brilliant, thanks David. I've now got a hard drive with enough space on it to start work again.

도움이 되셨습니까?

more options

You're very welcome. :)

도움이 되셨습니까?

more options

Err, not quite sorted, I'm afraid. I deleted that massive file as you advised.

I left my PC on to do some shopping, and when I got back, there was another file in another nearby folder of about 600+Gb and I was getting "low memory" warnings again. I've just checked again, and that same file (in the Employment folder) is clicking ever upwards in size - it's got to 240Gb as I write.

How do I kill these damned things permanently? Is there something going wrong with T'bird's compacting routine?

Thanks in anticpation.

도움이 되셨습니까?

more options

I don't know the inner technical aspects of Thunderbird, so it's possible there is a bug somewhere, but my guess is you may have an antivirus product that is interfering with compacting. My suggestion is to adjust the Disk Space parameters in Settings>general, and possibly tick to be informed when TB is about to compact.

도움이 되셨습니까?

more options

@tim292, what version are you running?

도움이 되셨습니까?

more options

@tim292 Turn off automatic compaction for that account as a temporary workaround. This is a known bug that is actively being worked on - I had a multi-terabyte nsmtp file 😁

도움이 되셨습니까?

more options

Wayne, V 125.0.

Lemonskunnk, I'm amazed that you reckon it's a known bug as I've found nothing to say that despite hours spent searching solutions. A link to that debate would be really helpful.

I've flagged it also with the PCLinuxOS forum.

도움이 되셨습니까?

more options

tim292 said

Wayne, V 125.0. Lemonskunnk, I'm amazed that you reckon it's a known bug as I've found nothing to say that despite hours spent searching solutions. A link to that debate would be really helpful.

I am well acquainted with many issues.

https://bugzilla.mozilla.org/show_bug.cgi?id=1878541

도움이 되셨습니까?

more options

Anyway, you should get off 125, and on to beta - 125 is a beta, but without the benefits of frequent fixes that beta has.

https://www.thunderbird.net/en-US/download/beta/

도움이 되셨습니까?

more options

Thanks for the advice about moving off 125.0 Wayne. Unfortunately, that's the one in my Linux version repository, and, as the background structure of the application has (apparently) changed, I can't backtrack to an earlier version that worked. (I don't know why it was let into the repository in the first place, but that decision is above my pay grade).

I'll just have to leave off Auto/Any Compaction until a fixed version comes along.

The sooner the better!

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.