Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Pop Up ads

  • 6 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: Paul

more options

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

Hey guys apparently I have opened a web site that instantly installed adware on my Samsung Galaxy S21 ultra 5G phone. I have installed AVG virus protection. I also have installed adblock app, and a Malware block app. Nothing works. I've tried the web fixes for Chrome. And Samsung Internet. Still nothing works. Anyone know how to fix this without resetting the phone back to factory.

모든 댓글 (6)

more options

Hi Keith, does the problem occur while you are browsing in Firefox? You may want to tap the menu button and go into the Add-ons manager to see what is installed and enabled.

Regarding Android apps, they probably cannot change pages in Firefox directly, but they could send links to Firefox if it's your default browser.

도움이 되셨습니까?

more options

Tracked it down to the pop up is from Samsung Internet so I disabled Samsung Internet, so far its working. What's weird is Samsung Internet and Firefox are both running. I attached a screen shot of the pop up.

도움이 되셨습니까?

more options

Yeah, that would definitely annoy me if it started appearing randomly.

도움이 되셨습니까?

more options

Well I spoke to soon. Its back...lol Going to Firefox add ons doesn't tell me anything except what I can add on. Doesn't show me anything that's been installed. I didn't find a add on manager.

도움이 되셨습니까?

more options

Nevermind I installed a ad blocker add on and now it shows add on manager. But the only add on installed is the ad blocker.

도움이 되셨습니까?

more options

Hi Keith

What other apps have you installed to your Android device?

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.