need help in getting rid of something that appears everytime I run firefox.
bold textI am getting "Welcome to ad-free, secure video streaming!" every time I turn on firefox. I can't seem to get rid of it and don't know where it came from. It wants me to "Finish installation" and never installed whatever this is in the first place.
It also tells me "Auto-reporting via Google Analytics is disabled! "
I have no idea what is going on, don't want whatever they are offering, just want it to go away!
I neglected to say that I just 'x' this thing when I see it but it appears whenever I start firefox.
Thoughts?
글쓴이 greg 수정일시
모든 댓글 (1)
Hi Greg, four thoughts:
(1) This page somehow got set as your home page. If it also shows up in new windows (Ctrl+N), then this is the likely explanation. The following article has steps to update that setting: How to set the home page.
(2) One of your add-ons could be generating this page. One sign would be a URL in the address bar that starts with moz-extension, but it also might be a related page on the web. As a test, you could restart in Troubleshoot Mode, which disables all extensions. (Please note: do not Reset/Refresh except as a last resort.) See: Diagnose Firefox issues using Troubleshoot Mode.
(3) If you start Firefox using a shortcut, the shortcut path might have been modified to load that URL. This probably happens more on Windows than on other OS'es, but it's worth a quick check if the problem only occurs when using the shortcut.
(4) Firefox might be crashing during shutdown and restoring this page from an old session history file. But if you never visited the page before this problem began, then that's not the most likely explanation.
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