![Thunderbird logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2024-02-12-07-36-53-599028_1.png)
Oauth2 authentication failing on Thunderbird
Hello,
I have been using Thunderbird for years to collect all emails in one place with out issue. In the last few days authentication has started failing. It started on one gmail account prompting for a password. When I enter the password it is rejected. A second GMail account is now doing the same and one of my Yahoo accounts is now doing it too.
I can still access the accounts on my phone using Oauth2.
Nothing I have tried fixes it. I am in danger of losing access to all my of my email accounts on windows.
What is going wrong?
선택된 해결법
Problem solved.
I didn't delete anything or restart in safe mode. I added the same account again as IMAP. The password was accepted and the problem is fixed. Oddly, the pop version is no longer throwing errors. I didn't delete it or change any settings. I have also logged in to the associated google account and updated the recovery data. It already had a valid recovery email address, which it didn't use.
So problem solved.
Thanks for the input Christ1 and Tarik.
문맥에 따라 이 답변을 읽어주세요 👍 0모든 댓글 (8)
Update. None of my accounts now work Every one is failing the password check.
글쓴이 GrumpyMonkey 수정일시
When I enter the password it is rejected.
What is the exact error message?
Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.
Are you using your main account password or an app password?
What is your anti-virus software?
Antivirus is defender and malwarebyte.
It's account 8 in the data below. The password is generated by Oauth2. The initial permission is the password for the associated google account. That is the password which is now failing. I can still send and receive on the affected email account using K9 on android.
Application Basics Name Thunderbird Version 115.7.0 Build ID 20240119095007 Distribution ID Update Folder C:\ProgramData\Mozilla-1de4eec8-1241-4177-a864-e594e8d1fb38\updates\D78BF5DD33499EC2 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:115.0) Gecko/20100101 Thunderbird/115.7.0 OS Windows_NT 10.0 19045 Application Binary C:\Program Files\Mozilla Thunderbird\thunderbird.exe Profile Folder (Local drive) Build Configuration about:buildconfig Memory Use about:memory Cache Use about:cache Performance about:processes Registered Service Workers about:serviceworkers Third-party Modules about:third-party Launcher Process Enabled Multiprocess Windows 0/0 Fission Windows 0/0 Enabled by default Remote Processes 2 Enterprise Policies Inactive Google Location Service Key Missing Google Safebrowsing Key Missing Mozilla Location Service Key Missing Safe Mode false Memory Size (RAM) 7.9 GB Disk Space Available 27.6 GB Profiles about:profiles Telemetry Data about:telemetry Mail and News Accounts ID Incoming server Outgoing servers Name Connection security Authentication method Name Connection security Authentication method Default? account1 (pop3) pop.mail.yahoo.com:995 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS OAuth2 true account2 (none) Local Folders None Normal password account3 (pop3) pop.mail.yahoo.com:995 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS OAuth2 true account4 (pop3) pop.mail.yahoo.com:995 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS OAuth2 true account5 (pop3) pop.mail.yahoo.com:995 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS OAuth2 true account6 (pop3) pop.mail.yahoo.com:995 SSL/TLS OAuth2 smtp.mail.yahoo.com:465 SSL/TLS OAuth2 true account7 (imap) imap.gmail.com:993 SSL/TLS OAuth2 smtp.gmail.com:465 SSL/TLS OAuth2 true account8 (pop3) pop.gmail.com:995 SSL/TLS OAuth2 smtp.gmail.com:465 SSL/TLS OAuth2 true account9 (imap) imap.gmail.com:993 SSL/TLS OAuth2 smtp.gmail.com:465 SSL/TLS OAuth2 true Libraries Library Status Expected minimum version Version in use Path RNP (OpenPGP) OK 0.17.0 0.17.0+PR2073.MZLA.115.7.0 C:\Program Files\Mozilla Thunderbird\rnp.dll Calendar Settings Home Name Value Name Type storage Disabled true Username URI Refresh Interval Read-only Suppress Alarms Cache Enabled iMIP Identity id1 iMIP Disabled iMIP Account Organiser Id Force Email Scheduling Popup Alarms Supported Alarms on Invitation Supported Max Alarms Per Event Attachment Supported Max Categories Privacy State Supported Priority Supported true Event Supported Task Supported Local Time Supported UTC/GMT Supported Auto-Scheduling Supported Chat Accounts ID Protocol Actions Crash Reports for the Last 3 Days Report ID Submitted
All Crash Reports Remote Processes Type Count GPU 1 Isolated Web Content 1 Add-ons Name Type Version Enabled ID British English Dictionary (Darmeth) dictionary 4.3 true {d187b435-812e-4813-a93e-edccc4118f9d} British English Dictionary (Marco Pinto) dictionary 3.2.9 true marcoagpinto@mail.telepac.pt Amazon.co.uk extension 1.1 true amazon@search.mozilla.org Bing extension 1.0 true bing@search.mozilla.org Chambers (UK) extension 1.0 true chambers-en-GB@search.mozilla.org DuckDuckGo extension 1.0 true ddg@search.mozilla.org Google extension 1.0 true google@search.mozilla.org Wikipedia (en) extension 1.0 true wikipedia@search.mozilla.org Language: English (GB) locale 115.7.20240119.95007 true langpack-en-GB@thunderbird.mozilla.org Security Software Type Name Antivirus Microsoft Defender Antivirus Antispyware Firewall Windows Firewall Graphics Features Compositing WebRender Asynchronous Pan/Zoom wheel input enabled; touch input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_ANGLE_windows_ui_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_display_semaphore_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_KHR_no_config_context EGL_KHR_create_context_no_error EGL_KHR_reusable_sync EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_device_query EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_platform_angle_d3d11on12 EGL_ANGLE_platform_angle_device_id EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_feature_control IsWebglOutOfProcessEnabled: 1 WebGL 1 Driver Renderer Google Inc. (Intel) -- ANGLE (Intel, Intel(R) HD Graphics 3000 Direct3D11 vs_4_1 ps_4_1, D3D11-9.17.10.4459) WebGL 1 Driver Version OpenGL ES 2.0.0 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) WebGL 1 Driver Extensions GL_AMD_performance_monitor GL_ANGLE_base_vertex_base_instance GL_ANGLE_base_vertex_base_instance_shader_builtin GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_serialized_context_string GL_ANGLE_get_tex_level_parameter GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_EGL_image_external_wrap_modes GL_EXT_base_instance GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_clip_control GL_EXT_color_buffer_half_float GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_draw_elements_base_vertex GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_multi_draw_indirect GL_EXT_multisampled_render_to_texture GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_rgtc GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_texture_type_2_10_10_10_REV GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_framebuffer_blit GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_EAC_R11_signed_texture GL_OES_compressed_EAC_R11_unsigned_texture GL_OES_compressed_EAC_RG11_signed_texture GL_OES_compressed_EAC_RG11_unsigned_texture GL_OES_compressed_ETC2_RGB8_texture GL_OES_compressed_ETC2_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_RGBA8_texture GL_OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture GL_OES_compressed_ETC2_sRGB8_alpha8_texture GL_OES_compressed_ETC2_sRGB8_texture GL_OES_depth24 GL_OES_depth32 GL_OES_draw_elements_base_vertex GL_OES_element_index_uint GL_OES_fbo_render_mipmap GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_texture_stencil8 GL_OES_vertex_array_object GL_WEBGL_video_texture WebGL 1 Extensions ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex WebGL 2 Driver WSI Info EGL_VENDOR: Google Inc. (Intel) EGL_VERSION: 1.5 (ANGLE 2.1.19736 git hash: fa03ab3adeaf) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_h
Could this problem cause be that this gmail account is pop and the others are IMAP?
You have to restart your Windows in safe mode. I had the same problems as you have (passwords failed to be recognized) and now it works fine .
Could this problem cause be that this gmail account is pop and the others are IMAP?
No, I don't think so. You can try to delete the OAuth authentication token Thunderbird has remembered for the troubled account. Then restart Thunderbird. You should then be prompted to re-authenticate your account. Make sure cookies are enabled, and use your main account password.
선택된 해결법
Problem solved.
I didn't delete anything or restart in safe mode. I added the same account again as IMAP. The password was accepted and the problem is fixed. Oddly, the pop version is no longer throwing errors. I didn't delete it or change any settings. I have also logged in to the associated google account and updated the recovery data. It already had a valid recovery email address, which it didn't use.
So problem solved.
Thanks for the input Christ1 and Tarik.