Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Video playback freezing randomly and audio continues to play

  • 5 답장
  • 1 이 문제를 만남
  • 1 보기
  • 최종 답변자: zeroknight

more options

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

The title describes the problem I'm facing. I don't really use other sites that have videos other than Youtube. But I notice that the videos freeze quite often and audio just continues to play. The videos then unfreeze and skip multiple frames. I've noticed clearing browser cache seems to help but it doesn't help for longer than a 2 min video at best. At worst, it doesn't affect it at all.

모든 댓글 (5)

more options

I forgot to mention, I'm running firefox on fedora 39

도움이 되셨습니까?

more options

Install ffmpeg from the RPM Fusion repo:

sudo dnf install ffmpeg


If you are using the flatpak version, you need to install ffmpeg with matching runtime version as Firefox (mine is currently 23.08):

flatpak info org.mozilla.firefox
flatpak install org.freedesktop.Platform.ffmpeg-full

도움이 되셨습니까?

more options

thanks for replying. unfortunately, this issue isn't solved with this. ffmpeg repo was already installed and i tried replacing the existing package in case there was some breakage but that didn't really affect the problem at all.

도움이 되셨습니까?

more options

Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Can we get system info. I like to use neofetch. see screenshot


Operating System: openSUSE Leap 15.6 KDE Plasma Version: 5.27.9 KDE Frameworks Version: 5.110.0 Qt Version: 5.15.8 Kernel Version: 6.4.0-150600.4-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP EliteBook 865 16 inch G9 Notebook PC

도움이 되셨습니까?

more options

Does it still happen with the flatpak version? Don't forget to install the ffmpeg-full flatpak package as mentioned previously.

도움이 되셨습니까?

질문하기

글에 답글을 달기 위해서는 계정으로 로그인해야만 합니다. 계정이 아직 없다면 새로운 질문을 올려주세요.