Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

TB email - Cannot see any e-mails past 30 days...?

  • 2 답장
  • 0 이 문제를 만남
  • 8 보기
  • 최종 답변자: gbarkley

more options

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer?

I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

Recently something changed in my e-mail which I have used for years in conjunction with G-mail hosted accounts / service (google workspace). I do not know if I clicked the wrong setting or what in either... I just know that I cannot see any emails over 30 days in any folder - regardless. And now many folders show no emails in because of no emails have been sent or received within the past 30 days in them. These store many "deals in the works" and notes from pasty dealings... I really need to access these but do not know how or where to find them... any help you can offer? I'm 65 and have used this email for about 20 plus years... off and on have had problems that I have been able to get through but cannot get this one solved? Help!!

모든 댓글 (2)

more options

If these are IMAP accounts, do check synchronization&storage section of each account. For POP accounts, check the server settings pane.

more options

david said

If these are IMAP accounts, do check synchronization&storage section of each account. For POP accounts, check the server settings pane.

David, Thank you for the reply. I really appreciate the response and did check your items.

What I found was that most all of my e-mails were in the trash bin which I did not look at before! Not knowing how to sort through them I copied and directed them back to my inbox... expecting that I could al least start to weed through them. Over lunch it loaded the 5700 plus emails into my inbox (and I still do not know how they went to trash) . After checking they were in fact in the in box and a few hours later I went to a folder that was blank prior to the re-load to the inbox and eureka... all the folders were re-loaded. I have something going on as this is no the first time things have left and returned... but I have no idea what the heck is up. How do I protect these files?