Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Messages not imported correctly

  • 3 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: Matt

more options

Sometimes, often after an upgrade, messages IMAPed to Thunderbird do not display correctly. In two recent cases I moved two messages from the Spam folder to the Inbox. One of the messages was completely blank except for the subject. The other displayed HTML code instead of the readable messages. Both messages displayed correctly at my email provider's website. Is there a way or can you provide a way to tell Thunderbird to re-import a message?

Sometimes, often after an upgrade, messages IMAPed to Thunderbird do not display correctly. In two recent cases I moved two messages from the Spam folder to the Inbox. One of the messages was completely blank except for the subject. The other displayed HTML code instead of the readable messages. Both messages displayed correctly at my email provider's website. Is there a way or can you provide a way to tell Thunderbird to re-import a message?

선택된 해결법

generally display issues, which is what I read you as having are caused by things like antivirus programs and choices like placing the profile folders in non standard locations which are subject to streaming backups or cloud synchronization, or even locations that are not physically internal to the device.

In most cases right clicking the folder, selection properties and then the repair button to re-index the store will fix those display issues.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

선택된 해결법

generally display issues, which is what I read you as having are caused by things like antivirus programs and choices like placing the profile folders in non standard locations which are subject to streaming backups or cloud synchronization, or even locations that are not physically internal to the device.

In most cases right clicking the folder, selection properties and then the repair button to re-index the store will fix those display issues.

more options

The repair button restored the garbled message and the blank one. Thank you. It might be faster if you could select the messages to repair or repair only those that display after a filter is applied to the messages.

more options

rmrubinsl said

The repair button restored the garbled message and the blank one. Thank you. It might be faster if you could select the messages to repair or repair only those that display after a filter is applied to the messages.

The mail folder consists of two files, a mail storage file which could be many gigabytes in size. The second file is essentially an index which contains the information Thunderbird shows in the lists on the screen, and a pointer to where the data is stored in the mail file for when you actually select that email to read.

Repair rebuilds this index. It is not actually repairing any data as such, despite the name. It is also why the process is slow as the entire file needs to be read to build the index.