Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

자세히 살펴보기

Keeps crashing on launch

  • 1 답장
  • 0 이 문제를 만남
  • 1 보기
  • 최종 답변자: cor-el

more options

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on startup

Whenever I try to launch Firefox on my windows 11 pc it always crashes even when I true the official fixes and install it through different means it always crashes on startup

모든 댓글 (1)

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.


Try to start Firefox in Troubleshoot Mode to see if that works.

  • Windows: hold down the Shift key while starting Firefox
  • Mac: hold down the Options key while starting Firefox