Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

format is not supported and i tryed clearing catche and reinstaling firefox

  • 3 답장
  • 0 이 문제를 만남
  • 17 보기
  • 최종 답변자: James

more options

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too i already tried deliting firefox and clearing all left file with cc cleaner dont know what to do

모든 댓글 (3)

more options

Are you on a desktop or laptop? Manufacture and Model? What video card(s) are installed?

more options

You can check the Web Console for relevant media messages.

more options

klaidaskubilius said

i just upgraded to win 10 downloaded firefox and when i play videos i get format is not supported error when i tryd playing same videos on explorer those videos worked they didint worked on opera gx too

Are you by chance using a KN or N edition of Windows 10?

Fix video and audio problems on Firefox for Windows N editions https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

글쓴이 James 수정일시