Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Browser out of date

more options

When I try to log into chase.com, I'm told my (FireFox) browser is out of date, but I am running the latest version. What can I do?

When I try to log into chase.com, I'm told my (FireFox) browser is out of date, but I am running the latest version. What can I do?

모든 댓글 (5)

more options

That likely because the user agent has Agency/92.8.2487.88 appended as you can see in the System Details.

  • Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0 Agency/92.8.2487.88

See also:

more options

Your User Agent shows: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:99.0) Gecko/20100101 Firefox/99.0 Agency/92.8.2487.88

Note the junk at the end.


https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

http://www.howtogeek.com/113439/how-to-change-your-browsers-user-agent-without-installing-any-extensions/


Do you have enabled "Resist Fingerprinting" if you check ‘’’Resist Fingerprinting’’’ on the ‘’’about:config’’’ page as this affects the user agent?


’’’Avast AntiTrack’’’ is also known to cause this issue.

more options

This was a fresh install so no cache or history

more options

bdoub01 said

This was a fresh install so no cache or history

Note the second reply by cor-el as your Firefox UserAgent is modified.

https://support.mozilla.org/en-US/questions/1375483#answer-1500954

more options

Do you use Avast AntiTrack or AVG AntiTrack? They add stuff after your Firefox version that messes up website detection.

If not one of those, do you use any proxy server or spyware that modifies all your browsing requests?