Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

Subject line is replaced by dots upon saving drafts or templates

  • 3 답장
  • 2 이 문제를 만남
  • 2 보기
  • 최종 답변자: mail1009

more options

I create a new blank message, type something into the subject field, save, and close the window. My drafts folder displays the new message, but instead of my subject line there are three dots. When I open the draft again, the subject line indeed consists of three dots. Replacing the dots again by some text does not solve the problem, after saving it will still have three dots. Thus, I cannot save subject lines in drafts. The same for templates. What's going wrong here?

This is on Windows 10, newest Thunderbird release version 78.9.1 (32-bit).

I create a new blank message, type something into the subject field, save, and close the window. My drafts folder displays the new message, but instead of my subject line there are three dots. When I open the draft again, the subject line indeed consists of three dots. Replacing the dots again by some text does not solve the problem, after saving it will still have three dots. Thus, I cannot save subject lines in drafts. The same for templates. What's going wrong here? This is on Windows 10, newest Thunderbird release version 78.9.1 (32-bit).

선택된 해결법

This is a known problem when e2ee is set up for the account, and when you open the saved draft in a new window. The original subject is not restored in that case.

As a workaround, select the saved draft in the thread pane and toggle the message pane with F8. This will restore the subject. Press F8 again to turn off the message pane.

I'd hope that this will be fixed at some point, but we're not there yet.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

Please restart Thunderbird in SAfe Mode and see if the issue is still present. https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

Please report back on results.

IF the problem still exists then.... Perhaps it would be a good idea, if you were to add some additional information to this bug. You will need to register in order to post comment. The original person was using Linux but are using Windows, so this is not OS specific and tha is the sort of information they would need. Also, please mention whether this is in an imap or pop account. https://bugzilla.mozilla.org/show_bug.cgi?id=1696515

more options

선택된 해결법

This is a known problem when e2ee is set up for the account, and when you open the saved draft in a new window. The original subject is not restored in that case.

As a workaround, select the saved draft in the thread pane and toggle the message pane with F8. This will restore the subject. Press F8 again to turn off the message pane.

I'd hope that this will be fixed at some point, but we're not there yet.

more options

@Toad-Hall: thanks! The issue seems to be exactly what christ1 describes, so it is already known and reportet. @christ1: thank you, the F8 works, this seems to be it.