Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

cant download from microsoft store

more options

I try to download from microsoft store, I get this message

The address wasn’t understood

Firefox doesn’t know how to open this address, because one of the following protocols (ms-windows-store) isn’t associated with any program or is not allowed in this context.

   You might need to install other software to open this address.
I try to download from microsoft store, I get this message The address wasn’t understood Firefox doesn’t know how to open this address, because one of the following protocols (ms-windows-store) isn’t associated with any program or is not allowed in this context. You might need to install other software to open this address.

모든 댓글 (1)

more options

Hi jertigger2222, could you take a look at the following preference:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box in the page, type or paste ms-w and pause while the list is filtered

(3) If the network.protocol-handler.external.ms-windows-store preference is bolded and has a value of false, double-click it to restore the default value of true

The goal is either to get the ms-windows-store: URL to launch directly into the Windows 10 Store app, or at least to give you a choice of how to handle it.