Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

homepage I set doesn't open

  • 3 답장
  • 1 이 문제를 만남
  • 21 보기
  • 최종 답변자: nhouse49

more options

I set google.com as my homepage and haven't had problems until today. When I opened Firefox, The Microsoft homepage opened. I tried refreshing Firefox, checked the URL in Properties, and looked for add-ons--no fixes. The refresh had no effect, there was no URL added to the firefox.exe in properties, and I have no add-ons that would cause this. I thought it could be a virus but the page seems to be a legitimate Microsoft site. If I click the home icon on the tool bar, I get to the correct page. I'd appreciate any suggestions you might have. Thanks

I set google.com as my homepage and haven't had problems until today. When I opened Firefox, The Microsoft homepage opened. I tried refreshing Firefox, checked the URL in Properties, and looked for add-ons--no fixes. The refresh had no effect, there was no URL added to the firefox.exe in properties, and I have no add-ons that would cause this. I thought it could be a virus but the page seems to be a legitimate Microsoft site. If I click the home icon on the tool bar, I get to the correct page. I'd appreciate any suggestions you might have. Thanks

선택된 해결법

Are there any messages on the "Options/Preferences -> Home" page about extensions?

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • delete sessionstore.jsonlz4 and sessionstore.js

When sessionstore.jsonlz4 is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

문맥에 따라 이 답변을 읽어주세요 👍 1

모든 댓글 (3)

more options

Are you starting Firefox from a shortcut? Did you check its properties?

more options

선택된 해결법

Are there any messages on the "Options/Preferences -> Home" page about extensions?

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • delete sessionstore.jsonlz4 and sessionstore.js

When sessionstore.jsonlz4 is deleted you lose pinned tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Fred--Thanks for the suggestion but I got the same result starting from the original as from the shortcut, so that doesn't seem to be the issue.

cor-el--This seems to have fixed the problem. Thank you