Mozilla 도움말 검색

고객 지원 사기를 피하세요. 저희는 여러분께 절대로 전화를 걸거나 문자를 보내거나 개인 정보를 공유하도록 요청하지 않습니다. "악용 사례 신고"옵션을 사용하여 의심스러운 활동을 신고해 주세요.

Learn More

hillspetrebates.com cannot put in receipt date but works in IE

  • 5 답장
  • 1 이 문제를 만남
  • 6 보기
  • 최종 답변자: cor-el

more options

When I try to submit a rebate @ hillspetrebates.com when you get to the receipt date and you click on it 2 calenders show up, doesnt make a difference which one you click on for the days date it appears in the date box but when you click on save your submission the date dissappears. Ive had trouble with firefox doing this before so I have to use IE to submit some rebates, how do I fix this problem, put in code 10718

When I try to submit a rebate @ hillspetrebates.com when you get to the receipt date and you click on it 2 calenders show up, doesnt make a difference which one you click on for the days date it appears in the date box but when you click on save your submission the date dissappears. Ive had trouble with firefox doing this before so I have to use IE to submit some rebates, how do I fix this problem, put in code 10718

글쓴이 george154302 수정일시

모든 댓글 (5)

more options

Hi george154302, unfortunately this is difficult to test without a code. Do you have a general one you can share? If it's personal and you can't risk us invalidating it by testing it, then please don't post it.

more options

use code 10718

more options

There are other things that need attention.

I notice that the System Details list shows you have an outdated Flash plugin, current is 32.0.0.101 (32.0 r0). You can find the installation path of a plugin on the about:plugins page.

You can download the latest NPAPI Flash plugin for Firefox on this page.

Make sure to remove checkmarks for including unwanted additional software.


Did you check the Web Console to see if there are messages related to this issue?

more options

Thanks. This is a bad situation. Two date pickers seem to be fighting. (Screenshot attached) The top one is generated by the site, while the bottom one is generated by Firefox. I don't think Firefox did this until some time in 2018, so sites may need to be updated to avoid a conflict.

Pressing Esc a couple times (but not too many times) and using tab between date parts I can enter a date using the keyboard, but it's not very convenient.

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked